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Problem - fwm start failure on mds - Revision history
2024-03-28T10:09:09Z
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Nighthawk: Pushed from Themanclub.
2013-04-12T16:27:23Z
<p>Pushed from Themanclub.</p>
<p><b>New page</b></p><div><br />
== Problem description: ==<br />
# mds fails to fuly start up<br />
# problem with guis connecting to CMA/CLM from MDG<br />
# mdsstat shows MDS fwm down after mdsstart<br />
<br />
<br />
== Troubleshooting steps ==<br />
<br />
start fwm in debug mode (from mds environment)<br />
<br />
# mdsenv<br />
# fwm -d mds<br />
[Expert@r65_mdshost]# fwm -d mds<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] cpobj_get_plugin_conf_info: Could not open file (/opt/CPPIconnectra-R65/conf/plugin_groups.conf).<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] PM_policy_create: version 5301.<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] PM_policy_add_name_to_group: finished successfully.<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] PM_policy_set_local_names: () names. finished successfully.<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] PM_policy_create: finished successfully.<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] PM_policy_read (/opt/CPshrd-R65/conf/sic_policy.conf): finished successfully.<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] PM_set_external_host_groups: 43 names. finished successfully.<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] PM_policy_add_name_to_group: finished successfully.<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] PM_policy_set_local_names: (local_sic_name) names. finished successfully.<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] PM_policy_add_name_to_group: finished successfully.<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] PM_policy_set_local_names: (171.186.108.253) names. finished successfully.<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] PM_policy_add_name_to_group: finished successfully.<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] PM_policy_set_local_names: ("CN=cp_mgmt_r65_mdshost,O=iproricNGX2..rsyqv9") names. finished successfully.<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] PM_apply_default_dn: ca_dn = [O=iproricNGX2..rsyqv9].<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] PM_apply_default_dn: calling PM_policy_DN_conversion ..<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] PM_apply_default_dn: finished successfully.<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] ckpSSLctx_New: prefs = 12<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] Error opening file /opt/CPshrd-R65/database//authkeys.C:: No such file or directory<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] ckpSSLctx_New: prefs = 12<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] ckpSSLctx_New: prefs = 12<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] ckpSSLctx_New: prefs = 32<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] ckpSSLctx_New: prefs = 12<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] ckpSSLctx_New: prefs = 12<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] ckpSSLctx_New: prefs = 32<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] ckpSSLctx_New: prefs = 32<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] ckpSSLctx_New: prefs = 11<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] ckpSSLctx_New: prefs = 31<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] ckpSSLctx_New: prefs = 11<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] ckpSSLctx_New: prefs = 11<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] ckpSSLctx_New: prefs = 31<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] ckpSSLctx_New: prefs = 31<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] peers addresses are<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] 171.186.108.253<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] sic_client_do_connect: using server local sic name.<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] is_command_no_need_for_license: it's ok to run this command, without special checking<br />
[ 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] is_msp_environment_set_correctly> YES<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] CPPRODIS_init_error_logging_ex: initialized error logging for product 'FW1' application 'MDS'. Log file is not set.<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] raise_file_limit: raising limit from 1024 to 1024<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] FW Cleaner: Adding cleanup function FwmIsAliveMutex_Destroy() (0x80fb840, 0x1849)<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] Env Configuration:<br />
(<br />
:type (opsec_info)<br />
)<br />
<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] Could not find info for ...opsec_sic_name...<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] Could not find info for ...opsec_sslca_file...<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] Could not find info for ...opsec_shared_local_path...<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] Could not find info for ...opsec_sic_policy_file...<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] Could not find info for ...opsec_mt...<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] opsec_init: multithread safety is not initialized<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:37] FW Cleaner: Adding cleanup function FwmDestroyOpsecEnv() (0x824afb0, 0x0)<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:38] fwa_db_init_with_scope: called<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:38] do_links_getver: strncmp failed. Returning -2<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:39] port found in reg 1024<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:39] cplog_localtcpip: found port 1024<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:39] Failed to connect to FWD (log connection).<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:39] resolver_gethostbyname: Performing gethostbyname for r65_mdshost<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:39] resolver_gethostbyname: Failed to resolve hostname 'r65_mdshost'<br />
fw_ipaddr: Unable to resolve ipaddr for r65_mdshost: Resource temporarily unavailable<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:39] FW Cleaner: calling cleanup function FwmIsAliveMutex_Destroy() (0x80fb840, 0x1849)<br />
[MDS 6217 2002609888]@r65_mdshost[20 Jul 15:41:39] FW Cleaner: calling cleanup function FwmDestroyOpsecEnv() (0x824afb0, 0x0)<br />
<br />
'''hosts file doesn't contain mds hostname'''<br />
<br />
# cat /etc/hosts<br />
192.168.1.100 -n <br />
# Do not remove the following line, or various programs<br />
# that require network functionality will fail.<br />
127.0.0.1 localhost.localdomain localhost<br />
<br />
== Solution ==<br />
<br />
'''fix hosts file'''<br />
<br />
mdsstop -m; mdsstart -m<br />
<br />
[Expert@r65_mdshost]# mdsstat |grep MDS<br />
MDS | 192.168.1.100 | up 6474 | up 6473 | up 6472 | N/R |<br />
<br />
[[category:check point]]</div>
Nighthawk